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Il periodo di garanzia europeo standard è di tre (3) anni (Prodotti CCTV due (2) anni), a partire dalla data di vendita al primo utente finale come nuovo dispositivo Un utente finale è esclusivamente una persona che acquista il prodotto per uso personale e non a scopo di rivendita commerciale. Il periodo di garanzia per gli accessori, come i telecomandi, è di un (1) anno dalla data di acquisto. La richiesta di garanzia dà diritto alla riparazione, alla sostituzione di parti difettose o alla sostituzione del prodotto con un prodotto di pari qualità senza addebitare i costi di manodopera o materiale. L'esecuzione delle richieste di garanzia non comporta né un'estensione né un riavvio del periodo di garanzia. I costi e la gestione del processo di garanzia saranno coperti da iiyama, a meno che non venga rilevato un difetto non riscontrato. In questo caso iiyama si riserva il diritto di addebitare al cliente i costi relativi.
iiyama fornisce la seguente copertura di garanzia standard per ogni gruppo di prodotti.
Gruppo di prodotti | Descrizione del prodotto | Garanzia |
Monitor desktop & LCD | Monitor desktop & LCD 17"~43" | 3 anni onsite |
Touchscreen | Touchscreens fino a 32" | 3 anni onsite |
CCTV | Monitor CCTV e LCD | 2 anni onsite |
LFD | Large Format Display 32" e oltre | 3 anni, per i dettagli consultare il sito web locale iiyama o contattare il proprio rivenditore. |
Se si riscontra un difetto entro 8 giorni dall'acquisto (il cosiddetto periodo DOA), consultare il sito Web locale o contattare il rivenditore/fornitore. Per i dispositivi già in uso da più di 8 giorni ed entro il periodo di garanzia, offriamo un servizio di assistenza in loco esteso. Il monitor difettoso verrà ritirato all'indirizzo registrato durante la garanzia. In seguito, a seconda del tipo di monitor, forniamo un servizio di assistenza in uno dei seguenti modi: Subito dopo il ritiro del monitor difettoso, riceverete un monitor sostitutivo che potrete conservare. Il monitor sostitutivo rimane di vostra proprietà. In casi eccezionali e nella maggior parte dei monitor touch screen e Large Format Display, l'unità difettosa sarà riparata dal nostro servizio di assistenza e consegnata solitamente entro 8 giorni. Iiyama si riserva il diritto di riparare il monitor presso il proprio laboratorio o presso un Service Partner autorizzato.
La garanzia aggiuntiva è un'estensione di tre anni della garanzia standard di iiyama. Il periodo di garanzia standard decorre dalla data di acquisto del nuovo prodotto iiyama. La registrazione della garanzia aggiuntiva di tre anni deve essere completata entro 60 giorni dalla data di acquisto di un prodotto iiyama.
Per ulteriori dettagli e per il prezzo della garanzia aggiuntiva di tre anni e per completare la registrazione, visitare il sito Web iiyama locale.
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I pezzi di ricambio per i monitor iiyama sono disponibili per 5 anni dopo fermo della produzione del prodotto.
Per domande su un prodotto specifico/parte di ricambio, si prega di contattare:
Le richieste possono essere elaborate in lingua inglese o tedesco
Bentheimer Str. 118B
D-48529 Nordhorn
Modullo di contatto: iiyama.eno.de/en/spare-parts
After the conclusion of the warranty period, iiyama offers monitor repairs for the following prices (including VAT).
The service will be provided by our service partner, ENO telecom GmbH.
The iiyama “Oldie” warranty service contact form can be found here: ENO Repair Service
iiyama international support a product purchased and installed in Europe Mainland and Nordics.
In case of a defect, please call your local support hotline or use our online service form
Country | Phone number |
Austria | +49 (0)8165- 98 04 450 |
Belarus | +375 17 319 99 09 +375 29 312 64 85 |
Belgium | +32 078 353037 +33 (0)97 999 0399 (français) |
Bulgaria | +49 1805 44 92 62, +359 2 979 99 35 |
Czech Republic | +420 596 253 677 |
France | +33 097 999 0399 |
Germany | +49 (0)8165- 98 04 450 (Festnetzpreis 14ct/min, Mobilfunkpreise max 42ct/min) |
Great Britain | +44 1926 819 189 |
Italy | +49 8165 98 04 450 |
Luxemburg | +31 499 750 280 |
Netherlands | +31 900 666 4867 |
Poland | +48 717 151 857 |
Russia, Kaliningrad | +7 4012 631 061 |
Russia | +7 495 953 1157 |
Slovak Republic | +420 596 253 677, +420 596 253 670 |
Switzerland | +49 (0)8165- 98 04 450 |
Ukraine | +380 44 489 3888, +380 44 483 0389, +380 44 483 8653 |
other EC Countries* excl. Balearic, Canary islands , or other islands | +49 (0)8165- 98 04 450 *covered languages : English and German |
For further details please check your local iiyama website or contact your dealer.
For drivers, user manuals and specifications relating to current products, please visit the individual model within the product section of the iiyama website. For discontinued products, please enter the model number into the iiyama service tool on the left.
N.B. Windows NT 4.0 does not require drivers to recognise an iiyama product. Many graphic cards offer additional software for that purpose. If drivers/programs of this type are not available, standard VESA drivers can be used.
Driver files for all iiyama products, both new and old are contained within the one file.
We recommend that you use the standard functionality of the graphics card driver. Nvidia, ATI / AMD and Intel chipsets support many standard features of the Pivot.
Please check the download tab available within a specific product.
Le etichette energetiche dell’UE, introdotte per la prima volta nel 1994, aiutano i consumatori a identificare i prodotti che consumano meno energia e quindi, nel corso della loro durata di vita, costano meno. Per semplificare il sistema di scala, che fino ad ora comprendeva più livelli A (A, A+, A++, ecc. ), il regolamento quadro dell’UE sull’etichettatura energetica è stato aggiornato e adottato tre anni fa (regolamento (UE) 2017/1369). Il regolamento reintroduce una classificazione più semplice, utilizzando solo le lettere da A a G. I nuovi sistemi di scala entrano in vigore il 28 febbraio 2021.
Fare clic sul pulsante di download qui sotto, per scaricare tutte le etichette energetiche di tutti i prodotti iiyama.
Environmental protection is a priority for the conservation of precious natural resources and the continued health of our planet and all species. iiyama recognizes its importance as a global company and is continually striving to reduce the environmental impact of the work it does and the products it creates.
It all begins here. Reducing the environmental impact of our products starts with the product design phase. Design dictates the quantity of raw materials, type and recylability of materials, energy consumption required for manufacturing and use, and the ease of recycling. Our decision to eliminate Cathode Ray Tube (CRT) displays makes our product line much more environmentally friendly. Our LCD displays eliminate more than one kilo of lead, consume up to 80% less energy in sleep mode, and weigh half as much as their CRT predecessors.
iiyama's approach to recycling encompassing a product's entire lifecycle and includes extensive take-back programs that enable consumers and businesses to dispose of used monitors in an environmentally friendly manner.
For more details regarding recycling please chose a country from the list below.
If you would like to receive more detailed information on a specific subject, we recommend the glossary and worth knowing sections of the iiyama website. Alternatively you can email us directly.
AMD FreeSync™ technology is comparable with NVidia G-Sync technology, the main difference is that FreeSync™ is supported through the DisplayPort 1.2a standard where G-Sync requires special hardware.The technology used is Adaptive VSync, when the frame rate drops during gameplay the monitor refresh rate will also go down to stay in sync with the graphics card. Putting an end to choppy gameplay, broken frames and delivering fluid artifact-free performance. To use the functionally it’s mandatory to have an AMD GPU graphics card which supports FreeSync™.
MAC-systems previously had a different graphics cards/connections, so they were not always compatible with all monitors. For the older Mac models, before Power Mac came on the market, you can order an adapter from iiyama. The newer Mac systems (PowerMac and newer) can always be used in combination with our monitors. However, some MAC’s use Apple own proprietry out put for connecting to Monitors. In these cases an additional adapter will be required. Please contact your iiyama dealer and provide information on the MAC system you are using so that iiyama can correctly advise which adapter you will need.
All iiyama monitors are Plug & Play. In a modern operating system Plug & Play (from Win98 SR2) is not necessary to install a monitor driver, as the most relevant information has been automatically exchanged between your system and the iiyama Plug & Play monitor. The driver contains the color profile of your monitor, it can be installed on Windows operating systems, which can increase colour performance if used.
Almost all iiyama monitors meet TCO '03 and TCO 5.0 or 6.0 standard, which means that the monitors meet the toughest requirements in the field of radiation, ergonomics, environment and health.
The brightness of a monitor is measured in cd/m². Our LCD monitors have a brightness above 250 cd/m². This is especially useful when viewing moving images and playing games.
This is the digital connection to an LCD monitor or graphics card. With a DVI connection the picture quality is always perfect. There are two different connections. The DVI-D connector is a digital only connection and DVI-I (also known as DVI-A) lead can be either digital or analog signal (with analogue control a cable with a 15 pin VGA connector is connected on the computer).
This is the digital connection to an LCD monitor or graphics card. With a HDMI connection the picture quality is always perfect. Sound is also transmitted through the HDMI cable, but please check with computer and laptop manufacturers to ensure that the HDMI ports used can carry sound. The signal from HDMI is compatible with DVI-D (without sound).
It is possible to play games or watch DVD on LCD monitors when connects to a Console or PC System. The response time is an LCD screens ability to turn a pixel on then completely off. This time is measured in mile seconds, which varies from one LCD monitor, currently the fastest is 1ms. Our LCD monitors are now all a response time between 1 and 5 ms and therefore all are suitable for playing games and watching movies.
There are three technologies used in the production of LCD Screens, these are:
Yes, iiyama provides monitors with protective glass. See this page for more information.
An LCD monitor is made up of millions of pixels (picture elements). A pixel defect occurs when a pixel (in red, green or blue) stays lit or ceases to function. In practice, a defective pixel is barely visible to the naked eye. It in no way impedes the functionality of the monitor. Despite our efforts to perfect production of LCD monitors, no manufacturer shall guarantee that all of its LCD panels will be free from pixel defects. Iiyama will however exchange or repair a LCD monitor if there are lot more pixels than acceptable. See our pixel policy for warranty conditions.
With a mild detergent. Note that even special wipes for monitors may contain corrosive agents. Unplug the power cord from the monitor when cleaning, for your own safety.
sRGB, which stands for “standardized Red, Green, Blue”, is a color calibration standard. This is useful for DTP work and in assessing such colors on e-commerce web sites. sRGB may, in addition to monitors, it is also used for televisions, scanners, cameras and printers. The aim is to use a standard color table for both the consumer and the professional environment. When sRGB is activated, the monitor brightness is set to 80 cd/m² with a gamma value of 2.2. The color temperature is automatically set to 6500 Kelvin.
Your warranty period may vary from product to product, check the warranty page for more information.
iiyama monitors work with any standard graphics card. Make sure that the graphics card supports the native resolution of the monitor.
See the link below for local or national vendors.
Or use our search tool, or contact iiyama and talk to one of our sales respresntitives.
Almost all iiyama monitors reset to factory settings reset. Check your manual for details. This function is generally found in the menu settings on iiyama monitors.
LCD screens are suitable for desktop publishing applications, in most cases. For desktop publishing applications a high resolution, good color reproduction and a reasonable screen size are required. In some areas the color is even greater than that of a CRT, in others its less (blue), but that is not crucial for a print. For more advanced DTP applications, where colour is a critical factor, different LCD technology may be required to achieve a range of visible colours suitable for Digital Prepress Proofing environment.
iiyama has no showroom, you can view our monitors at our dealers. However, if you are considering a project that may involve a quantity of iiyama screens, we would be happy to lend you a selection of screens for testing.
Your monitor is not optimally set yet, you can do the auto setup of the monitor. Check your manual for details.
All iiyama monitor with an HDMI connection are compatible with Consoles and DVD Players.
The view angle of a monitor is determined by the type of LCD Technology used. Essentially it equates to the angle at which a screen can be views from before the image becomes unviewable. This is typically measured when the contrast ratio reaches 10%. The cause of this phenomenon is due to the filters of the LCD screen, light shines straight off the screen, therefore the image degrades as your viewing angle becomes critical. Once you look at the display at a critical angle, the brightness and contrast will decrease.
The contrast is the difference between the deepest black and brightest white your monitor can display. The "ACR" or "DCR" feature improves the display contrast by actively controlling the brightness of your screen, by increasing or decreasing the power of the backlights. ‘ACR’ means ‘Advanced Contrast Ratio’ and ‘DCR’ means Dynamic Contrast ratio.
Yes, it is possible to connect two Multi Touch displays to one PC. This only works if you use Windows 7. When installing the screens, 1 screen must be installed and calibrated before attaching the second device.
Each LCD display ,contrary to CRT, has a fixed number of pixels (native resolution). When a TFT can handle 1920x1080 FULL HD, there will be no more than to 1920x1080 pixels in it. It is possible to run at lower resolutions. However, this will degrade the image quality. This is a smart way to stretch (for example) the image from 1680x1050 to 1920x1080. This clever method is called interpolation, but it always gives a less sharp image than the native resolution.
The monitor is detected by the computer as a TV. By changing the overscan you can make it full screen.
When moving images are displayed, the image sometimes seem blurry. By switching on the overdrive (OD) prevents this. However, most iiyama screens with a 2 M/s response time will produce a sharp image even when displaying fast moving content. Which is why iiyama are the preffered choice for most professional gamers.
The monitor is detected as television by the computer. By changing the overscan you can make the picture full screen. Below is a guide for recent, ATI based videocards.
Right click on an empty part of the desktop and click on
'Catalyst(TM) Control Center'.
Select in the left top menu the option 'Desktops & Displays'.
Select the black triangle of the screen (in the botton of the window) and click on 'Configure'.
Now set, on the tab 'Scaling options', the slider to 0% (Overscan).
Please connect the monitor with the DP cable provided with your screen and change the DP version to 1.2 in the OSD menu of the monitor. The graphics card must support DP 1.2 version for 60 Hz support.;
This is a standard size (VESA 100mm or 200mm) through which you can easely mount your monitor. Almost all LCD monitors and LCD-TV's have mounting holes according to this standard.
The IP code (International Protection Marking) classifies and rates the degree of protection provided against intrusion (body parts such as hands and fingers), dust, accidental contact and water.
IPX1 means that the monitor is protected to vertically falling water drops. IPX3 means that the monitor is protected to water sprays at any angle up to 60° vertical. IPX4 means that the monitor is protected to water splashes against the enclosure from any direction. IP54 means that the monitor will operate in dusty conditions, and will resist splashing water. IP65 means the monitor is completely dust tight and will resist water jets.
Per ridurre il rischio di infezione e per proteggere i clienti e gli utenti dei nostri monitor da una possibile trasmissione di COVID-19, abbiamo messo insieme le seguenti linee guida per aiutarvi a sanificare correttamente i nostri monitor
ATTENZIONE!
Le seguenti linee guida si applicano a tutti i monitor e monitor touchscreen iiyama ad eccezione di questi touchscreen ottici: T2252MTS-xxx , T2452MTS-xx, T2253MTS-xxx e T2453MTS-xx. Per consigli sulla pulizia del touchscreen ottico iiyama, cliccate qui.
• Lavare le mani con acqua e sapone o con un disinfettante contenente almeno il 60% di alcol.
• Se possibile, indossare una mascherina per ridurre il rischio di una possibile trasmissione dell'agente patogeno.
• Indossare sempre guanti sintetici monouso per la pulizia.
• Se possibile, spegnere il monitor e staccare il cavo di alimentazione.
• Utilizzare un detergente approvato dall'ECDC destinato a strutture non sanitarie (ad es. stanze, uffici pubblici, trasporti, scuole, ecc.). ○ Isopropanolo (noto anche come alcol isopropilico), soluzione al 70%
○ Etanolo, soluzione al 70% • Utilizzare un panno pulito e non abrasivo, ad es. in microfibra.
• Non spruzzare mai il detergente direttamente sul monitor.
• Pulire lo schermo delicatamente in piccoli cerchi, evitare pressione durante la pulizia.
• Assicurarsi che lo schermo e il monitor siano completamente asciutti prima dell'accensione.
• Togliere e smaltire i guanti sintetici monouso dopo ogni pulizia e lavarsi le mani come all'inizio del processo di pulizia.
• Evitare l'uso dei seguenti prodotti in quanto possono causare scolorimenti sul monitor: ○ Ammoniaca
○ Acetone
○ Prodotti a base di cloro (ad es. candeggina)
○ Perossidi (compreso il perossido di idrogeno)
○ Diluente per vernici, benzene, cloruro di metile, toluene
All iiyama desktop monitors, touch screens and LFD's are compatible with Windows 8/10 operating system.